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Zoosk Review

By Top10.com StaffBy Top10.com Staff -
Last Updated: Oct 20, 2023
2,211 reviews
by
logo-ZOOSK
Visit Site
Price
From $9.99/month
Number of members
40
Recommended age range
18+

In a Nutshell

You might imagine that the Australian dating sites with millions of members would struggle to provide the most personalised experience to each of their users, but that certainly isn't the case with Zoosk. Two main reasons come to mind, which explain Zoosk's huge reputation in the world of online dating: an easy-to-navigate website that places social media at the forefront, and the patented Zoosk Behavioural Matchmaking™ system.

Price
From $9.99/month
Number of members
40
Recommended age range
18+

Zoosk at a Glance

9.0
Editorial Score

Sign Up Process

Fill in basic details, profile can be built in-depth for more serious matchmaking
9.0

Matchmaking

Daily matches, behavioral matching, search available
9.0

Free Services

Free sign up, free trial account allows you to browse and send likes, no premium features without subscription
9.0

Features

Zoosk Live, Carousel swipe, send gifts, video profiles
9.0

Security

Privacy and safety features, data protection, block users
9.0

Zoosk Pros & Cons

PROS

Behavioural Matchmaking™ technology
More than 38 million members
Photo verification safety feature

CONS

No personality test
Ads on site
Limited search filters

Top Zoosk Reviews

KH
Karen Homewood
I chatted to a few lovely people
I chatted to a few lovely people , then found someone i felt an instant connection with. Every message made me smile and i looked forward to our conversations.
CL
Cyril Lagvanec
Zoosk is attentive and responsive
Zoosk is attentive and responsive. That is most appreciated.
JG
John Green
Honesty in profiles!
I found a lot of members in my age range were not honest in their profile pictures…. Or their physical descriptions. Several women I met for coffee/lunch showed profile pictures years earlier than their actual age and their physical description, slim or athletic, was simply a stretch of the act of truth and honesty. It takes time to start a conversation, only to find out when face to face…. It was a waste of time and money!
See all Zoosk reviews

How do I know I can trust this Zoosk review?

Top10.com authors, contributors, and editors are serious about research. We combine our own experience with the services we recommend, with reviews that come from verified users–just like you! Together, with reviews from industry experts, we find the Top 10 best products and services to make sure you can choose with confidence and ease.

Thirty-eight million members and counting, the #1 dating app on the market and thousands of success stories each month are just a few of the stats Zoosk can boast.

"We were both ready to give up on online dating until we met on Zoosk." Kerry & Marcus

Zoosk Zoosk Visit Site

 

Features

  • Behavioral Matchmaking™

Zoosk's Behavioral Matchmaking™ technology brings up the best possible matches by analysing each member's sent messages, replies and viewed profiles. This unique formula accounts for all of your preferences, trends and searching tendencies, Your ever-changing preferences are documented by this matchmaking system to produce the latest matches. Zoosk's approach stops you having to look through heaps of profiles, many of which will be unsuitable, and allows for the most likely chances of compatibility to rise to the top.

  • Communication Features

After matching with a prospective date, get ready to send winks and flirts, cute and whimsical online gifts, swap email via inbox, and download the fantastic Zoosk messenger to instant chat and have video conversations with hundreds of users who are online right now.

  • Photo/Video Verification 

Zoosk has recently an added layer of security on their website. Users can now create a seven-second ‘selfie video’ to send to Zoosk. Then a human staff member at Zoosk will compare your video to your profile photos and then mark your profile as verified. This new feature has helped reduce the number of fake profiles have dramatically, making Zoosk one of the safest places to look for a match.

  • Zoosk Coins

This popular dating site is keeping online dating fun with innovative Zoosk currency, Zoosk coins. How do you earn these coins? Simply fill out various questionnaires and then “spend” them on the dating website on extras such as boosting your profile to other users, and receiving delivery notifications.

Sign Up

Signing up to Zoosk takes literally seconds, and involves a simple email verification and you entering your date of birth, your gender and the gender you're interested in. This means that Zoosk is not only targeted towards straight singles, but towards gay and lesbian singles, as well. You can add more details to your profile, including your location, photos, information about your lifestyle and physical appearance, and what you’re looking for in a match, in order to help users get to know you better. If you don’t fill this out immediately, you will be prompted to do so before you can interact with other singles or use some features.

If you ever wish to deactivate or delete your Zoosk account, you will find all necessary instructions in the FAQs. In case you are a subscriber, you will need to cancel your subscription first by clicking on 'Subscription' in the 'Account Settings' menue and choosing 'Cancel My Subscription'. Afterwards, you can deactivate or delete your account by simply editing your 'Account Status' from the 'Account Setting' menue, as well.

Security

Ensuring the highest level of security is top priority for Zoosk. This dating site makes sure to scrutinize every sign-up by a site representative who performs identity checks and carefully reads the member's profile text to ensure that they are honest about who they are. With the help of an in depth verification process, which can be completed via phone, Twitter and Facebook, and also, by photo verification using the mobile app. You are able to add a further layer of protection by activating the private browsing option.

On the left hand side of every page, Zoosk offers a dedicated safety tips page which offers advice on many areas of concern for online daters, including how to create a safe profile, chatting online and meeting offline tips, as well as identity fraud and scamming issues.

Pricing

Option
Price per month
Total price
1 month
$ 49.99
-
3 months
$ 29.99
$ 89.99
6 months
$ 19.99
$ 119.99
12 months
$ 19.16
$ 229.99

No charges apply just for signing up, and you can even start looking around for nothing. However, sooner or later, you're likely to meet someone who interests you, and communicating with them won't be possible unless you become a paid member. Subscribing means having the freedom to use the SmartPick service, see the members who have checked out your profile and message and chat to others as often as you desire.

As with most online dating sites, Zoosk is cheaper the longer you sign up for. There are no fixed rates, but 6 months is approximately $19.16/month, 3 months is about $29.99/month and a 1 month membership will cost you around $49.99. The only added costs once you’ve signed up are if you would like to purchase coins. These are used for things like sending other members gifts, making the most of the site's premium messaging functionality and making your profile more prominent in search results.

Ease of Use

Zoosk is without a doubt the most technologically advanced online dating website out there, which doesn’t mean they are the most complicated. Playing off the way we use social media and other technologies we interact with daily, as soon as you land on the Zoosk home page, everything feels familiar and easy to use. We love the fun design and flippant nature of some of the features, such as the Zoosk currency.

Another fantastic feature is Zoosk's award-winning mobile app, which ranks among the highest-grossing apps for iOS, Android and Amazon devices. There's hardly a dating app that reaches more singles than Zoosk, with members from over 80 countries, speaking more than 25 languages. A unique feature available on the app is Zoosk's photo verification which lets you upload a short selfie video. Zoosk's moderators will review your video in order to verify your photos and add a Photo Verified badge to your profile.

Zoosk offers an extensive Help Center section on their website which covers the most common questions and issues members may encounter. Moreover, you will find useful tips and advice about online dating, creating a winning profile and messaging other users. Customer support contact information is not displayed on Zoosk's website.

The Search

There are three ways to find suitable matches on Zoosk. Remember, the behavioral matchmaking means all your activity literally ‘teaches’ the website what you like, so the more you use Zoosk, the more you will get in return.

1. Profile Carousel

This is a truly fun way to earn and spend your Zoosk currency, receiving more matches daily as you spin the Zoosk carousel, and simply click yes no or maybe to potential matches. See at a glance who wants to meet you, and who is a mutual match. The rest is up to you!

2. Search

If you're sick of waiting for your soul mate to walk into your life, you could always just take the initiative yourself, seeking the perfect match by selecting from filtering options and search terms running into the thousands. You can factor such parameters as age, lifestyle, location, religion and social habits into your search on this highly dynamic part of the site. A great extra feature is the ability to save your search for next time. You can even save multiple searches!

3. Zoosk SmartPick

SmartPicks are particular matches based on your activity on the website. With this feature, it's a cinch to flick through your latest possible matches, proposed to you by Zoosk’s Behavioral Matchmaking™ engine. This potent feature gets continually updated as it receives new information on your preferences and what you search for.

Zoosk Zoosk Visit Site

Bottom Line

In the world of online dating, it's extremely difficult to beat Zoosk's teaming of high-quality matchmaking functionality with cutting-edge technology. With an intuitive and simple user experience, enjoyed by millions in Australia, you’ll have plenty of fun finding the person that's right for you.


Top10.com's editorial staff is a professional team of editors, writers and experts with dozens of years of experience covering consumer, financial and business products and services.

Zoosk reviews

Poor • Reviews 2,211
on
Excellent
26%
Great
12%
Average
9%
Poor
6%
Bad
46%
We upload 100 to 400 Trustpilot reviews daily to our website, displaying them by default from "best to worst." You have the option to adjust the sorting criteria. If you wish to see all reviews you can go to the Trustpilot website, here.
Sort by
KH
Karen Homewood
1 week ago
I chatted to a few lovely people
I chatted to a few lovely people , then found someone i felt an instant connection with. Every message made me smile and i looked forward to our conversations.
CL
Cyril Lagvanec
1 month ago
Zoosk is attentive and responsive
Zoosk is attentive and responsive. That is most appreciated.
JG
John Green
2 months ago
Honesty in profiles!
I found a lot of members in my age range were not honest in their profile pictures…. Or their physical descriptions. Several women I met for coffee/lunch showed profile pictures years earlier than their actual age and their physical description, slim or athletic, was simply a stretch of the act of truth and honesty. It takes time to start a conversation, only to find out when face to face…. It was a waste of time and money!
cc
cinch customer
2 months ago
Efficient prompt service
Efficient prompt service

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