Zoosk Review

Top10.com Staff

In a Nutshell

You might imagine that the Australian dating sites with the most members would struggle to provide the most personalized experience to each of its users, but that certainly isn't the case with Zoosk. Two main reasons come to mind which explain Zoosk's huge reputation in the world of online dating: an easy to navigate website that places social media at the forefront, and the patented Zoosk Behavioral Matchmaking™ system.

pros

  • Behavioural Matchmaking™ technology
  • More than 38 million members
  • Photo verification safety feature

cons

  • No personality test
  • Ads on site
  • Limited search filters

38 million members and counting, the #1 dating app on the market, and thousands of success stories each month are just a few of the stats Zoosk can boast.

"We were both ready to give up on online dating until we met on Zoosk." Kerry & Marcus

Zoosk Zoosk Visit Site

Features

  • Behavioral Matchmaking™

Zoosk's Behavioral Matchmaking™ technology brings up the best possible matches by analysing each member's sent messages, replies and viewed profiles. This unique formula accounts for all of your preferences, trends and searching tendencies, Your ever-changing preferences are documented by this matchmaking system to produce the latest matches. Zoosk's approach stops you having to look through heaps of profiles, many of which will be unsuitable, and allows for the most likely chances of compatibility to rise to the top.

  • Communication Features

After matching with a prospective date, get ready to send winks and flirts, cute and whimsical online gifts, swap email via inbox, and download the fantastic Zoosk messenger to instant chat and have video conversations with hundreds of users who are online right now.

  • Photo/Video Verification 

Zoosk has recently an added layer of security on their website. Users can now create a seven-second ‘selfie video’ to send to Zoosk. Then a human staff member at Zoosk will compare your video to your profile photos and then mark your profile as verified. This new feature has helped reduce the number of fake profiles have dramatically, making Zoosk one of the safest places to look for a match.

  • Zoosk Coins

This popular dating site is keeping online dating fun with innovative Zoosk currency, Zoosk coins. How do you earn these coins? Simply fill out various questionnaires and then “spend” them on the dating website on extras such as boosting your profile to other users, and receiving delivery notifications.

Sign Up

Signing up to Zoosk takes literally seconds, and involves a simple email verification and you entering your date of birth, your gender and the gender you're interested in. This means that Zoosk is not only targeted towards straight singles, but towards gay and lesbian singles, as well. You can add more details to your profile, including your location, photos, information about your lifestyle and physical appearance, and what you’re looking for in a match, in order to help users get to know you better. If you don’t fill this out immediately, you will be prompted to do so before you can interact with other singles or use some features.

If you ever wish to deactivate or delete your Zoosk account, you will find all necessary instructions in the FAQs. In case you are a subscriber, you will need to cancel your subscription first by clicking on 'Subscription' in the 'Account Settings' menue and choosing 'Cancel My Subscription'. Afterwards, you can deactivate or delete your account by simply editing your 'Account Status' from the 'Account Setting' menue, as well.

Security

Ensuring the highest level of security is top priority for Zoosk. This dating site makes sure to scrutinize every sign-up by a site representative who performs identity checks and carefully reads the member's profile text to ensure that they are honest about who they are. With the help of an in depth verification process, which can be completed via phone, Twitter and Facebook, and also, by photo verification using the mobile app. You are able to add a further layer of protection by activating the private browsing option.

On the left hand side of every page, Zoosk offers a dedicated safety tips page which offers advice on many areas of concern for online daters, including how to create a safe profile, chatting online and meeting offline tips, as well as identity fraud and scamming issues.

Pricing

Option
Price per month
Total price
1 month
$ 29.95
-
3 months
$ 19.95
$ 59.85
6 months
$ 12.49
$ 74.94
12 months
$ 12.49
$ 149.88

No charges apply just for signing up, and you can even start looking around for nothing. However, sooner or later, you're likely to meet someone who interests you, and communicating with them won't be possible unless you become a paid member. Subscribing means having the freedom to use the SmartPick service, see the members who have checked out your profile and message and chat to others as often as you desire.

As with most online dating sites, Zoosk is cheaper the longer you sign up for. There are no fixed rates, but 6 months is approximately $12.49/month, 3 months is about $19.95/month and a 1 month membership will cost you around $29.95. The only added costs once you’ve signed up are if you would like to purchase coins. These are used for things like sending other members gifts, making the most of the site's premium messaging functionality and making your profile more prominent in search results.

Ease of Use

Zoosk is without a doubt the most technologically advanced online dating website out there, which doesn’t mean they are the most complicated. Playing off the way we use social media and other technologies we interact with daily, as soon as you land on the Zoosk home page, everything feels familiar and easy to use. We love the fun design and flippant nature of some of the features, such as the Zoosk currency.

Another fantastic feature is Zoosk's award-winning mobile app, which ranks among the highest-grossing apps for iOS, Android and Amazon devices. There's hardly a dating app that reaches more singles than Zoosk, with members from over 80 countries, speaking more than 25 languages. A unique feature available on the app is Zoosk's photo verification which lets you upload a short selfie video. Zoosk's moderators will review your video in order to verify your photos and add a Photo Verified badge to your profile.

Zoosk offers an extensive Help Center section on their website which covers the most common questions and issues members may encounter. Moreover, you will find useful tips and advice about online dating, creating a winning profile and messaging other users. Customer support contact information is not displayed on Zoosk's website.

The Search

There are three ways to find suitable matches on Zoosk. Remember, the behavioral matchmaking means all your activity literally ‘teaches’ the website what you like, so the more you use Zoosk, the more you will get in return.

1. Profile Carousel

This is a truly fun way to earn and spend your Zoosk currency, receiving more matches daily as you spin the Zoosk carousel, and simply click yes no or maybe to potential matches. See at a glance who wants to meet you, and who is a mutual match. The rest is up to you!

2. Search

If you're sick of waiting for your soul mate to walk into your life, you could always just take the initiative yourself, seeking the perfect match by selecting from filtering options and search terms running into the thousands. You can factor such parameters as age, lifestyle, location, religion and social habits into your search on this highly dynamic part of the site. A great extra feature is the ability to save your search for next time. You can even save multiple searches!

3. Zoosk SmartPick

SmartPicks are particular matches based on your activity on the website. With this feature, it's a cinch to flick through your latest possible matches, proposed to you by Zoosk’s Behavioral Matchmaking™ engine. This potent feature gets continually updated as it receives new information on your preferences and what you search for.

Bottom Line

In the world of online dating, it's extremely difficult to beat Zoosk's teaming of high quality matchmaking functionality with cutting-edge technology. With an intuitive and simple user experience, and the largest member base in Australia, you’ll be having so much fun-you’ll forget you’re looking for a match.

Zoosk Zoosk Visit Site

Top10.com's editorial staff is a professional team of editors, writers and experts with dozens of years of experience covering consumer, financial and business products and services.

Zoosk customer reviews

Based on 42 reviews

Ease of use

Brand satisfaction

Value for money

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Top Reviews

Daniel, NC
a year ago

Ease of use

Brand satisfaction

Value for money

Service quality

Very easy to use. Easy access to potential dates. Easy to communicate. On time prompts when contacted

JD, GA
a year ago

It's a fun way to meet people. It's also a way that you might meet the person of your dreams.

SJ, OH
a year ago

It's fun and entertaining and it allows you to do a lot for free! My experience was definitely worthwhile

Fiona, MI
7 months ago

Because it's great site to find love, it's easy to find friends too. I liked it over 5 yrs now

Leia, VA
9 months ago

I used this dating website in the past.I have problems with it at first but then I stared to like it..the cost of it didn't take alot.its worth it

Anthony, NM
a year ago

It's a great dating app. I wish that it was free, but unfortunately it is not.

David, VA
a year ago

Offer a great product and customer service. It helps you to solve the problem in the app in dating site

William, PA
a year ago

I have been using Zoosk for a number of years and even though I have not found the right one yet, I have met some really nice people.

Saul, CA
10 months ago

I was using several dating sites and it was OK compared to others. However, it was definitely user friendly and I did meet a few potentials and did however have a good time.

Derek, FL
10 months ago

The site has a lot of people so that's a positive, but they also have a lot of fake profiles, they also lead you on with saying you were sent a message when that isn't the case

Cassidy, PA
a year ago

It was the best way to meet a nice girl and go out and have fun. Also, my friend met his wife in this site.

Michael, PA
a year ago

I think Zoosk has realer people, and more of a variety of people, than other dating sites. Very seldom do I ever meet someone to have a conversation with, much less anything further, but I blame a lot of that on me for having a weak profile and maybe being too honest and picky about people.

Aaron C, FL
8 months ago

Everything was up to par with what I expected I found it to be extremely easy to navigate and enjoyed my overall experience

Curtis, CA
8 months ago

I enjoy the app layout and great user interface. Also enjoy the customer service provided within the app

Bob, ME
10 months ago

I have only browsed it and not tried to reach out for a contact. I need to decide what I want before I subscribe. The ratings are mostly an impression

Carrie, CA
a year ago

Only able to communicate with paid members so when you get a message you cannot respond without paying

AI, CA
10 months ago

I did not find potential partner in Zoosk. It required me to pay. I cannot see choices without paying for premium membership.

Helen, NH
a year ago

When you click on someone and match, you don't get to go back and see that person. High price for monthly service. No match yet.

Reg, OK
10 months ago

I've used Zoosk a number of times in the last three years. I feel they are too high-priced. Also, some of the clients are someone that is now desirable. I know they don't screen you. But maybe they should because I feel it would draw better clients.

Roger, TX
10 months ago

The site is too slow and nothing's free. I would much rather use Plenty of Fish and not pay and get the same quality.

42 reviews